Effective from: September 2, 2026
1. General Provisions
These General Terms and Conditions (hereinafter referred to as the “GTC”) set out the terms and conditions applicable to the sale of digital content, in particular e-books, available on the https://crohncode.com/ website (hereinafter referred to as the “Website”). The GTC govern the terms of the electronic contract concluded between the Service Provider and the natural or legal person purchasing products on the Website (hereinafter referred to as the “Customer”). By making a purchase on the Website, the Customer declares that they have read, understood, and accepted the provisions of these GTC.
2. Details of the Service Provider
Name of Service Provider: Walter Andrea
Registered office: 3035 Gyöngyöspata, Alkotmány út 17., Hungary
Mailing address: 3035 Gyöngyöspata, Alkotmány út 17., Hungary
Tax number: 72179507-1-30
Representative: Walter Andrea
E-mail: info@crohncode.com
Telephone: +36 30 950 4909
Website: https://crohncode.com/
Hereinafter referred to as the “Service Provider.”
3. Scope of the GTC
These GTC apply to digital content available for purchase through the Website, in particular electronic books (e-books). The GTC apply to the Service Provider and all Customers. The Service Provider reserves the right to amend these GTC. Any amendments shall apply to contracts concluded in the future following their publication on the Website. Contracts that have already been concluded shall be governed by the version of the GTC in force at the time the contract was concluded.
4. Products Available on the Website
Electronic books and related digital content available in digital format may be purchased through the Website.
Products currently available on the Website include, among others:
Walter Andrea – Crohn Kódex / Crohn Code
The price of each product is the gross consumer price indicated on the Website. Detailed information about the products, their prices, and any supplementary digital content associated with them can be found on the relevant product page. The Service Provider reserves the right to modify the range, content, and prices of the products. Such changes shall not affect contracts that have already been concluded.
5. Conclusion of the Contract
The Customer may add the selected product to the shopping cart on the Website and then provide the information required for the purchase during the checkout process. Before submitting the order, the Customer may review the information provided, the selected product, its quantity, and its purchase price. By submitting the order, the Customer makes an offer to purchase the product. The contract is concluded when the Service Provider sends an electronic confirmation accepting the order. The contract is concluded electronically and in English. The Service Provider sends an electronic confirmation of the order to the e-mail address provided by the Customer. If the confirmation does not arrive within the legally prescribed period following submission of the order, the Customer shall be released from their obligation to remain bound by the offer.
6. Purchase Price and Payment
The prices displayed on the Website are stated in Euro (EUR). The displayed prices include any applicable value added tax (VAT) in accordance with the applicable legislation. The Customer may pay the purchase price using one of the payment methods available on the Website at the time the order is placed. The currently available payment methods are indicated by the Service Provider on the checkout page. In the case of online card payment, payment is processed through the secure payment system of the payment service provider used by the Service Provider. The Service Provider does not have access to or store the Customer’s bank card details where this is ensured by the payment service provider’s system.
7. Delivery of Digital Content
The purchased e-book qualifies as digital content. Following successful payment, the Service Provider makes the digital content available to the Customer by sending it electronically to the e-mail address provided by the Customer during the order process and/or through a download option provided on the Website. Any gift or supplementary digital content associated with the purchase, such as a food diary, shall also be provided in electronic format. The provision of the digital content shall be deemed completed when the digital content or access to it has been made available to the Customer. The Customer is required to provide a valid and functioning e-mail address for the delivery of the digital content. If the Customer provides an incorrect e-mail address, the Service Provider shall not be liable for any delivery problems resulting from the incorrect information. If the Customer does not receive access to the digital content despite having completed the payment, the Customer shall notify the Service Provider without undue delay.
8. Technical Requirements
The use of the digital content requires an appropriate technical device with an internet connection. It is the Customer’s responsibility to have the hardware, software, and internet connection necessary to open and use the digital content. The digital book shall be provided in a commonly used electronic format. The Service Provider shall not be liable if the device or software environment used by the Customer does not allow the digital content to be opened or used properly, provided that the digital content otherwise complies with the specified technical requirements.
9. Right of Withdrawal in the Case of Digital Content
As a general rule, consumers have the right to withdraw from contracts concluded at a distance without giving any reason within 14 days.
However, the consumer does not have the right of withdrawal in respect of digital content supplied on a non-tangible medium if performance has begun with the consumer’s express prior consent and the consumer has acknowledged at the same time that they will lose their right of withdrawal once performance has begun.
Accordingly, when purchasing an e-book, the Customer must expressly consent to the Service Provider beginning the performance of the digital content contract before the expiry of the 14-day withdrawal period.
The Customer must also expressly acknowledge that they lose their right of withdrawal once the provision of the digital content has begun. The Service Provider shall make the digital content available only after these declarations have been made. The Service Provider shall record the Customer’s express consent and acknowledgement electronically in connection with the order.
10. Statutory Warranty for Digital Content
The Service Provider shall be responsible for the contractual conformity of the digital content in accordance with the applicable legislation. The digital content must comply with the requirements specified in the contract and those prescribed by law. If the digital content does not function properly, cannot be downloaded, cannot be opened, is damaged, or otherwise fails to comply with the contractual requirements, the Customer shall notify the Service Provider. The Service Provider shall remedy the defect in accordance with the applicable legal provisions.
The statutory warranty rules applicable to the provision of digital content are also governed by Government Decree 373/2021 (VI. 30.).
11. Use of Digital Content
The purchased e-book is protected by copyright. The person holding the copyright or the relevant rights of use in the digital content is the person indicated in the work and/or on the Website. By purchasing the e-book, the Customer obtains the right to use the digital content solely for their own personal purposes.
In particular, the Customer is not entitled to:
- publicly publish the entire e-book or a substantial part thereof;
- resell the e-book to any third party;
- distribute or transfer the e-book for commercial purposes;
- make the e-book available through file-sharing services;
- reproduce and distribute the e-book without authorization;
- present the content of the e-book as their own;
- use the e-book or a substantial part thereof as their own publication.
Infringement of copyright may result in legal consequences.
The provisions of Act LXXVI of 1999 on Copyright shall apply.
12. Health Disclaimer and Information
The information contained on the Website and/or in the e-book does not constitute an individual medical diagnosis, medical treatment, or personalized healthcare advice. The purpose of the Crohn Code is to provide practical dietary information and experiences for people living with Crohn’s disease. The content available on the Website is also based on personal experiences, knowledge, and community feedback. The Customer uses the information contained in the e-book at their own responsibility. Due to differences in individual health conditions, medication, comorbidities, allergies, and other circumstances, the same dietary approach may produce different results for different individuals. The Service Provider does not guarantee that the dietary recommendations contained in the book will produce the same results for every Customer. In the event of health complaints, deterioration of health, medication use, or a significant change in diet, the Customer should consult an appropriate healthcare professional.
The information contained in the e-book does not replace medical diagnosis or treatment.
13. Complaints Handling
The Customer may submit a complaint concerning the product, the purchase, or the activities of the Service Provider using the following contact details:
E-mail: info@crohncode.com
Postal address: 3035 Gyöngyöspata, Alkotmány út 17., Hungary
The Service Provider shall investigate the complaint within the period prescribed by the applicable legislation and shall inform the Customer of the outcome of the complaint. During the investigation of the complaint, the Service Provider shall cooperate with the Customer with the aim of resolving any potential dispute amicably wherever possible.
14. Conciliation Board
If a consumer dispute arises between the Customer and the Service Provider, the Customer is entitled to refer the matter to a conciliation board. The purpose of conciliation proceedings is to facilitate the out-of-court resolution of disputes between consumers and businesses. The Customer may contact the conciliation board competent according to their place of residence or stay. Information regarding the current contact details of conciliation boards may be obtained from the official information provided by the consumer protection authority and/or the Hungarian Chamber of Commerce and Industry.
15. Limitation of Liability
The Service Provider endeavors to ensure that the Website and digital content remain continuously available. The Service Provider shall not be liable for service interruptions caused by failures of the internet, hosting provider, payment service provider, e-mail service provider, or any other system beyond the Service Provider’s control. The Service Provider shall also not be liable for damages resulting from incorrect information provided by the Customer, in particular an incorrect e-mail address.
This provision shall not affect any rights to which consumers are entitled under mandatory provisions of applicable law.
16. Data Protection
The Service Provider processes Customers’ personal data in accordance with applicable data protection legislation, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR).
Detailed rules concerning the processing of personal data are set out in the Privacy Policy available on the Website.
The Privacy Policy is a separate document from these GTC.
17. Copyright
The Website, including its graphic elements, texts, images, and the content contained in the e-book, may be protected by copyright.
The use of content available on the Website is permitted only with the prior written authorization of the author or rights holder, except in cases expressly permitted by law.
18. Governing Law
Any matters not regulated by these GTC shall be governed by Hungarian law, in particular Act V of 2013 on the Civil Code, the legislation applicable from time to time to contracts between consumers and businesses, and the legislation governing digital content.
In particular, contracts concerning the provision of digital content shall be governed by Government Decree 373/2021 (VI. 30.), while the right of withdrawal shall be governed by Government Decree 45/2014 (II. 26.), as applicable.
19. Final Provisions
If any provision of these GTC is found to be invalid or unenforceable, this shall not affect the validity of the remaining provisions.
The Service Provider shall make the current version of the GTC available on the Website at all times.
Date of entry into force of these GTC: September 2, 2026.